Looking after your print.
Every print we ship is a metallic print - the image is infused directly into a sheet of aluminum. It’s rigid, scratch-resistant, water-resistant, and UV-stable. Treat it well and it’ll look the same in fifty years as the day it arrived.
When it arrives
Inspect the box for any obvious damage before opening. If the packaging looks rough, take a photo of it before you open it - courier-damage claims need that evidence.
Open the box carefully and lift the print straight out by the edges. You don’t need gloves - the metallic surface is much tougher than paper, and fingerprints wipe right off with a microfibre cloth.
Hanging the print
The print arrives ready to hang. A metal hanger is already attached to the back of the aluminum panel, so it goes straight onto a single nail or screw in the wall (or two if you want extra peace of mind for the 12×18 inch size). No tools, no extra hardware, no framer required.
If you’d rather frame it, you can. The aluminum panel takes a frame the same way a flat artwork does. No mat board or glazing is needed since the surface is already sealed and protected, but a clean float-mount or thin metal frame can look great if you want a finished edge. Most owners leave it bare for the floating, monolithic look that frames tend to soften.
Hang anywhere indoors. The print is water-resistant and UV-stable, so bathrooms, kitchens, and bright rooms are fine - situations that would destroy a paper print. Avoid prolonged direct sunlight for the longest possible life.
Cleaning
Day to day, dust with a dry soft microfibre cloth. Fingerprints, smudges, or splashes come off with a slightly damp microfibre cloth (water only).
Avoid: ammonia-based glass cleaners, solvents, abrasive sponges or pads, and paper towels. The high-gloss finish is durable but these can dull the surface over time.
The Certificate of Authenticity
Your print arrived with a Certificate of Authenticity card. Keep it safe - store it with your other artwork records or tuck it behind the print. It documents:
- The print’s unique edition number against the total run (e.g. “#07”)
- The photo title, show, and date of the original photograph
- A QR code that links to a public verification page
If you ever sell or pass the print on, the certificate goes with it. That’s how provenance works in fine-art photography - the documented chain of ownership is part of what makes the numbered edition collectible.
Ask
If anything about your print isn’t quite right, email [email protected] and we’ll make it right.